Frequently Asked Questions

Q. 1. Is it ok to sleep on the reverse side of a one-sided bed?

A. Sleep if you must, but it is not the ideal thing to do. As it was not designed to sleep on, the wrong side will not offer you the right comfort and support and you may experience more body impressions even though it may not get damaged.

Q. 2. How often should I replace a mattresses?

A. The life of a mattress depends on many factors like the quality and condition of the mattress when purchased, how frequently and by whom it was used, how it was maintained, and so on. You may also want to consider how your sleep preferences, comfort needs, lifestyle, and so on have changed over the years. On an average, it may be advisable to replace the mattress anywhere from 7 to 10 years. You may want to ask yourself:

•    Is my sleep improving or not?

•    Does my mattress look old and worn?

•    Is a new mattress going to help me sleep better?

Q. 3. Should I rotate my mattress, and if so, how often?

A. It is recommended that in the first 4 months, you rotate your mattress every 3 weeks. After that, you may do it when the seasons change. Rotating is good for the mattress as it allows the materials inside to be evenly distributed so that the mattress continues to provide comfort to you for a long time. Some mattresses may not require rotation. These matters may be mentioned on the mattress care booklet you receive on purchase.

Q. 4. What can I do if the mattress is too high for my bed?

A. We recommend discussing with the sleep expert in our store to arrive at the solution that is best suited to your personal requirement. You could consider using an extra-low profile box spring or a low profile bed frame designed to lower your sleep system slightly.

Q. 5. Can I take steps to make my new sleep set last longer?

A. Yes, fortunately! Firstly, you can ensure that the foundation or box spring is well supported by your frame, thus preventing deformity of the foundation. You can use a hypo allergenic mattress pad to protect the mattress from dust, stains, allergens, and mites, and also keep it dry. Additionally, you could also vacuum the mattress to remove any embedded dust and unwanted particles. Rotating and flipping your mattress from time to time also helps relieve sagging and shifting of inside contents.

Q. 6. What are comfort layers?

A. Padding materials places on top of the core (either innerspring or foam) to offer cushioning and extra comfort are the comfort layers. Depending on the model, the number of layers may vary, and the materials could be cotton, foam, wool or synthetic materials. These are wrapped and quilted into a robust cover. Even within a mattress, the comfort layers may vary between zones so that they conform to the different body parts.

Q. 7. How can I clean my mattress?

A. You need to clean your mattress now and then even if you use a mattress pad. While vacuuming is best, you may need to wipe or swab with water and mild soap to remove stains. Please note that harsh cleaning agents of any kind are NOT to be used on your mattress at any time. After cleaning, make sure your mattress is completely dry before you put the pad, cover, sheets etc., on top.

Q. 8. What type of mattress should I buy for my child?

A. Your children need the same level of support and comfort as you to have a good night’s sleep, and get the right support for their bodies, so apart from the size, there isn’t much difference from the type of mattress you would buy for yourself.

Q. 9. How is a foam mattress different from an innerspring mattress?

A. Both types of mattresses provide good support for restful sleep. The difference lies in how it feels; therefore the best way to decide what’s good for you, is to simply lie down on each mattress while you’re shopping for one.

Q. 10.What is motion transfer?

When a sleeper’s movements cause a mattress to move and shift, this is called motion transfer. Motion transfer between partners can interrupt normal sleep. Innerspring coil mattresses tend to have a higher motion transfer rate than foam mattresses. Individually pocketed coil systems can help reduce motion transfer. Natural latex and Visco memory foam mattresses virtually eliminate motion transfer, creating a more uninterrupted sleeping environment.

Q. 11. What is split size?

A. Typically, when you buy an adjustable base, you also buy the split version – split queen, king or split cal king. This allows each person sleeping on the mattress to have their own movement comfortably. It also becomes easier to move and assemble, especially if you have narrow corridors or stairways.

Q. 12. Should my mattress be firm?

A. Contrary to popular belief, firmer may not always be the more ideal. Always look for a mattress that supports. If it is too firm, you could end up with lower back pain as it can cause the lower back to arch. Some firm mattresses may not offer support, and you may keep tossing and turning and have shoulder or upper back pain too. Latex foam is a good combination of firmness and support.

Q. 13. What is the difference between a foundation and a box spring?

A.  A box spring is made of springs that have a wooden frame, and is covered in cloth. A traditional innerspring mattress typically lies on top of a box spring. A foundation makes use of sturdy boards and is nail free, and provides better support for a heavier mattress like latex or memory foam. A foundation will also help your mattress last longer as it absorbs pressure and shock from your body weight.

Q. 14.What is an adjustable base? Why would I need one?

The best foundation is one that can adapt with you. An adjustable base will adjust to your needs in ways a traditional flat foundation cannot. It elevates your head and feet when you want to sit-up, and it helps you find relief in the low-pressure zero-gravity position. Some models offer a head and foot massage with a rolling wave feature. You will find instantaneous relief from common muscle aches, sleep apnea, heartburn, acid reflux, hernia, and neck and back pain. An adjustable base also promotes better blood circulation so if you sleep warm, sleeping with an adjustable base may allow your body to reach a more level temperature. It is also great to have if you like to read, watch TV or work on your lap top while in bed. No more propping up pillows and getting that stiff neck and sore lower back!

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